Application Support

Flexible support agreements are available to every client who engages Solentive Software to build a custom system. An application support agreement provides the peace of mind that if a fault occurs in the system, a qualified software engineer will identify and rectify the problem quickly.

Solentive Software also provides support agreements to custom software systems built by third-parties. Such systems will have to undergo a project inception process.

With a Solentive Software support agreement you can:

• access 24/7 support for system faults resulting from defects
• protect business critical applications should faults occur
• ensure system failure is resolved quickly
• ensure business continuity